I had some more questions in which I called your number from the internet. My questions were answered and it was a pleasure to do business with you. I don't recall the questions asked, but was well satisfied that they were answered.
The price was a good deal and the shipping was quick. THe cookies were too hard to eat though by the time they arrived. But the overall apperance was cute and got my point across.
The message was left out of the box, so the recipient did not know who it was from. However your customer service group was good at tracking it down for her.